Course Details

This course is appropriate for a wide range of professionals but not limited to:

• Human Resources and Talent Development Professionals
• Training and Learning & Development Specialists
• HR Managers, Supervisors, and Team Leaders
• Organizational Development Practitioners
• Performance Management Officers
• Anyone involved in assessing or developing employee competencies

• Expert-led sessions with dynamic visual aids
• Comprehensive course manual to support practical application and reinforcement
• Interactive discussions addressing participants’ real-world projects and challenges
• Insightful case studies and proven best practices to enhance learning

By the end of this course, participants should be able to:

• Understand the concept and importance of competencies in performance management
• Develop and apply competency models aligned with organizational strategy
• Design and implement competency-based assessment tools and methods
• Conduct competency gap analysis and develop employee profiles
• Utilize assessment results for recruitment, promotion, and succession planning
• Create development plans to enhance workforce capability and performance

DAY 1

Introduction to Competency Frameworks and Assessment

• Welcome and Introduction
• Pre-Test
• Understanding Competencies and Their Components
• Types of Competencies – Core, Functional, and Behavioral
• Role of Competency Assessment in Human Capital Management
• Frameworks and Standards for Competency Mapping
• Linking Competencies to Business Strategy

DAY 2

Developing Competency Models and Profiles

• Steps in Developing a Competency Framework
• Job Analysis and Competency Identification Techniques
• Behavioral Indicators and Proficiency Levels
• Creating Competency Dictionaries and Role Profiles
• Integrating Competencies into Job Descriptions
• Case Study: Building a Competency Model for Key Roles
• Ensuring Consistency and Objectivity in Profiling

DAY 3

Competency Assessment Tools and Techniques

• Competency-Based Interviews (CBI) and Behavioral Questioning
• Assessment Centers and Simulation Exercises
• 360-Degree Feedback Systems
• Self-Assessment and Peer Assessment Methods
• Rating Scales and Behavioral Anchors
• Designing and Implementing Assessment Instruments
• Validating and Interpreting Assessment Data

DAY 4

Competency Profiling and Gap Analysis

• Conducting Individual and Team Competency Profiling
• Identifying Strengths, Gaps, and Development Priorities
• Linking Assessment Results to Performance Management
• Competency Gap Analysis for Training Needs Identification
• Developing Competency Dashboards and Reports
• Integrating Results into HR Systems and Databases
• Communicating Assessment Results Effectively

DAY 5

Competency Development Planning and Course Wrap-up

• Designing Competency-Based Learning and Development Programs
• Coaching, Mentoring, and On-the-Job Development Strategies
• Aligning Training and Career Development with Competency Gaps
• Using Competency Data for Succession Planning and Talent Reviews
• Post-Test
• Certificate Ceremony